SOCIAL SERVICES UNIT
Our Social Services Unit, reporting to the Chief Physician, is located on the outpatient clinic floor and operates with two social workers to carry out the tasks and procedures in accordance with the Medical Social Service Implementation Directive.
The unit aims to ensure that our employees and patients receiving outpatient or inpatient treatment—especially those in disadvantaged groups (such as the homeless, disabled, poor, elderly, victims of domestic violence, patients with chronic conditions, mental health issues, alcohol and substance dependence, patients coming from other cities, victims of neglect and abuse, socially excluded patients, etc.)—can benefit effectively from medical treatment.
The unit conducts social service practices with the goals of protecting and improving the patient’s social health, regulating the patient’s relationships with family and surroundings during treatment, resolving psychosocial and socio-economic issues affecting the treatment process, and helping the patient regain social functionality.
WORK AREAS OF OUR HOSPITAL SOCIAL SERVICE SPECIALISTS
Ensuring the protection and institutional placement of homeless, abandoned, and patients in need of care.
Assisting patients and/or relatives coming from other cities with temporary housing needs.
Informing disabled patients of their rights and assisting them to benefit effectively from treatment.
Acting as an intermediary to establish connections with relevant institutions and provide support for patients who are economically disadvantaged and lack social security.
Supporting patient transfers after discharge based on their socio-economic needs.
Conducting psychosocial work and providing appropriate social support services for refugees, asylum seekers, patients under temporary protection, and victims of human trafficking.
Providing psychosocial support to patients to aid in adherence to treatment.
Coordinating with relevant institutions and making necessary legal notifications for victims of violence, neglect, and abuse.
Informing and directing patients to external services based on the results of psychosocial and socio-economic assessments.